Our goal has always been to ensure the complete satisfaction of every client, while offering platinum services at moderated rates.
Prepaid services are designed for customers who want to save time and money, and are ready to book
When someone books an appointment through our online process. This also guarantees us that we are dealing with serious and real clients ready to be served.
This prevents us from having to face attacks from scammers, who call requesting quotes and appointments, which end up resulting in false requests, loss of time and unnecessary expenses for gasoline and tolls.
For our part, we always make sure to provide high-quality guaranteed services. But at the same time we want to make sure that we are dealing with genuine, high-quality clients ready to make an appointment.
We also try to avoid the delays that occasionally occur when trying to collect payments after a service is completed. Well, as the saying goes, time is money. And to offer better rates to our customers, we must maximize the time we have to serve other customers. So keep in mind that we may have to attend several services during the course of the day.
When you save us the time and stress of collecting payments. We save you time and money.
Note: Although it is not mandatory to prepay or book online. Most services require a deposit.
But only clients who book their appointments online receive our discounted rates.
Platinum’s Works Corp do not make sales or promotions calls. If you receive any, it’s likely someone impersonating us. Just hang up the phone and call back to (407)655-6552 to notify us, please.
Customers who complete our quote request form or those whose call we were unable to take because we were serving another customer are the only ones who receive calls from us.
We work by appointment. And each appointment must be requested 48 hours in advance. When an appointment is canceled within 48 hours of a service starting, this leaves a gap in our calendar.
So this means a loss for our business, and we will probably lose another client who was looking for an appointment on the specific date.
Therefore, a fee of 25% of the service cost will be charged for each late cancellation within 48 hours of the start of a service.
But don’t worry, we are reasonable. Thus, if the cancellation comes from a real emergency, of which the client must prove. We can reschedule the appointment at no additional cost.
If the cancellation comes from something on our part. We can reschedule the appointment for the most convenient date for the client, who will receive a 10% discount, or if necessary, the client can cancel the appointment and claim a full refund of the cost of their service.
We stand behind the high quality of our work. Should you ever notice anything that seems subpar, simply let us know within 48 hours following service delivery. We will come back to check it out and fix it at no extra cost, if we find that we are at fault.
Of course. Each online payment is processed by Square and therefore, you always receive a printout of your reservation and payment by email or via text message.
We can help. We have helped many clients and you are no exception.
Our connection is secured and our certificate is valid. We do not directly store any payment information, as each transaction is processed, encrypted, and protected by Square. A trusted company with 4.8 out of 5 stars with over 2,300 reviews.
You may spot some misspellings or errors, which we are already working to correct. In the meantime, we ask our visitors and customers for patience.
Therefore, if you notice any major bugs, please let us know and you could get a 10% discount for your next service.
Thank you for your patience and support.
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