Platinum's Works Corp

FAQs

Our prepaid services are tailored for customers seeking convenience and cost savings, ready to secure their appointments hassle-free.

Booking online not only streamlines the process but also assures us of genuine, committed clients, minimizing risks of fraudulent inquiries and wasted time.

Our commitment remains unwavering in delivering top-notch, guaranteed services. We prioritize genuine, high-value clients who are prepared to schedule appointments promptly.

By opting for prepaid services, you not only benefit from our quality assurance but also help us optimize our scheduling efficiency. This translates to better rates and more streamlined service for all our customers.

While prepayment isn’t obligatory, most services do require a deposit. However, clients booking online enjoy exclusive discounted rates, ensuring you get the best value for your investment.

Platinum’s Works Corp do not make sales or promotions calls. If you receive any, it’s likely someone impersonating us. Just hang up the phone and call us at (407)655-6552 to notify us, please.

Customers who complete our quote request form or those whose call we were unable to take because we were serving another customer are the only ones who receive calls from us.

At Platinum’s Works Corp, appointments must be scheduled at least 48 hours in advance. Late cancellations within this timeframe disrupt our schedule and lead to missed opportunities.

To address this, we implement a cancellation fee of $75, or 25% of the service cost for larger projects, for cancellations made within 48 hours of the scheduled service.

We recognize that emergencies occur. If a cancellation is due to a genuine emergency, verified by the client, we waive the fee and reschedule at no extra charge.

In the event of a cancellation on our part, we offer flexibility. We will reschedule at the client’s convenience with a 10% discount, or provide a full refund if preferred.

We stand behind the high quality of our work. Should you ever notice anything that seems subpar, simply let us know within 48 hours following service delivery. We will come back to check it out and fix it at no extra cost, if we find that we are at fault.

Of course. Each online payment is processed by Square and therefore, you always receive a printout of your reservation and payment by email or via text message.

We can help. We have helped many clients and you are no exception.

Our connection is secured and our certificate is valid. We do not directly store any payment information, as each transaction is processed, encrypted, and protected by Square. A trusted company with 4.8 out of 5 stars with over 2,300 reviews.

At Platinum’s Works Corp, we’re dedicated to enhancing your online experience. While we continuously update our site to improve user satisfaction, like many small business websites, you may encounter minor spelling errors or glitches. However, rest assured we’re actively addressing these for a smoother browsing experience. We appreciate your understanding and patience as we work to refine our platform.

If you encounter any significant issues, please don’t hesitate to contact us. By reporting these, you may qualify for a 10% discount on your next service as a token of our gratitude for helping us improve.